Research Analysis (The questions below are not in any questionnaire. They are your main research questions. You may want to use this chapter as a summary of your research findings and discuss the main themes that emerged from the your research, e.g. The role of organisational strategies in improving the performance of employees and their job satisfaction)
This chapter deals with the research analysis done based on the research findings done in the previous chapter. Once the research findings based on the opinion of the respondents like the operational manager, area manager and the front line employees are done, the required analysis to the corresponding findings are done against the research questions identified in the introduction chapter. All the research questions are answered against the findings and the actual analysis is compared with the opinion of different authors to verify the validity of the research done in this chapter and the overall analysis to the aims and objectives is explained.
RESCHQUE: What is the role of organisational strategies in improving the performance of employees and their job satisfaction?
The main aim of this research question is to identify the role of the organisational strategies in enhancing the performance of the employees with respect to the job satisfaction. Based on the opinion of the different respondents involved in this research like the operational managers, area managers and the employees, the actual findings related to the employee job satisfaction and the employee performance is done and based on these core findings it is clear that, the strategies implemented by the organisations are directly related to the job performance and job satisfaction of the employees. As per the findings from the opinion of the operational manager, it is clear that the strategies being implemented should be made by putting the employees in mind and they should reach the understanding levels of the employees and from this observation it is clear that if the strategies are well implemented against the employee enrichment, their job satisfaction can be improved a lot and even their performance is really enhanced and this opinion is similar to the findings of Aaker.
The actual opinion of the operational managers with respect to the level of involvement of the employees across the strategy development process is that, if the employees can show their interest towards the management activities rather than their core job responsibilities, their job satisfaction can be improved as they feel the ownership and responsibility towards the strategies being developed and this is similar to the opinion of Takenak.
As per the opinion of the area managers, regarding the targets set to the employees with respect to the sales and distribution it is clear that the area managers develops the strategies regarding the targets on a long term basis and thus the employees are provided with ample freedom regarding the targets and thus they are under less pressure and thus they can feel comfort in doing the job and thus their performance and job satisfaction is improved a lot and this is similar to the opinion of Albarran.
When the area managers are asked the opinion regarding the level of involvement of the employee across the strategy development process, it is clear from the findings that, employee opinion is taken towards the area strategies and the scope of the business at a particular area and if this is the case the employees feel more comfortable in sharing their views to the managers and also feel the responsibility and ownership towards the strategies being developed and implemented and this is similar to the opinion of Tennant.
When the employees are interviewed with respect to their involvement and understanding levels of the strategies being developed across the organisation, it is clear from the findings that, they are happy with the level of management cooperation regarding the communication of the strategies and if this is the case, employee job satisfaction and performance and this is similar to the opinion of Makhlouk.