Questionnaire to HR managers

  • What are the main reasons to opt the HR outsourcing for your bank?
  • What make you outsource the HR activities when you have a separate HR division in your bank?
  • Does your employee turnover ever affected with HR outsourcing and if so does it in positive or negative aspect?
  • What is your vision in outsourcing the HR across the bank?
  • What are the key HR activities you outsource in your bank?
  • How the HR outsourcing does help in improving the skills of employees at your bank?
  • What level of training and development services are offered by the HR outsourcing vendor to your employees?
  • What is the impact of HR outsourcing on your overall payroll system and have you observed any benefits in this regard?
  • What are the different employee assistance programs offered by the HR outsourcing partner?
  • How do you track the employee performance against the training and development given by the HR outsourcing partner?
  • Have you observed any changes in the quality of service provided by the HR outsourcing partner during the contract period and if so what are those changes?
  • How do you manage the relationship with the HR outsourcing vendor during the contract period?
  • What is the overall impact on the human capital management due to outsourcing the HR activities?
  • What other HR activities you are planning to outsource down the two years?
  • How the overall organization performance does depends on HR outsourcing and what level of positive or negative results you have observed in this context?

Questionnaire to Business development manager

  • What is the impact of HR outsourcing on the overall business value of your organization?
  • How do the direct and indirect costs are reduced with outsourcing the HR activities?
  • To what level the capital costs are reduced with outsourcing the HR activities?
  • What are the key HR activities that will save the operational costs at your bank?
  • Does HR outsourcing have ever created any new business opportunities in your bank?
  • How do you gain the market access and business shares against the HR outsourcing practices?
  • What are the important financial operations outsourced along with HR activities?
  • What level of return on investment (ROI) is achieved against HR outsourcing in the bank?
  • How do you track the financial benefits with HR outsourcing?
  • What are your future cost saving measures with respect to HR outsourcing?

Questionnaire to Employees

  • What level of knowledge you have regarding HR operations in your bank?
  • How do you feel when a third party like HR outsourcing vendor takes the control over your issues?
  • Are you satisfied with the training and development program conducted by HR outsourcing vendor?
  • What unique benefits you observe with outsourcing the HR activities of your bank?
  • What level of freedom you have with your HR outsourcing vendor while sharing your personal and workplace issues?
  • Are you satisfied with the employee welfare activities offered by the HR outsourcing vendor?
  • Does your HR outsourcing vendor consider your pay related issues?
  • Are you provided with flexible working hours by your HR outsourcing vendor?
  • Do you feel HR outsourcing can improve your career graph?
  • Could you please share your feedback with respect to HR outsourcing practices implemented in your organization.