Category: MBA Projects

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Study on Implementation of TQM in a Company with reference to Medplus

OBJECTIVES OF THE STUDY:

The main objectives of this study are:

  • To find the degree of TQM implemented in MedPlus.
  • To study on the efforts of MedPlus which implies to meet customer satisfaction
  • To find out the factors influencing the commitment of quality in MedPlus.
  • To learn about quality department staffs participation for a successful TQM in MedPlus.

PROBLEM STATEMENT:

Total Quality Management is the process designed to focus external/internal customer expectation preventing problems building, commitment to quality in the workforce and promoting to open decision making. . Here in this project some things to think about when it comes to how total quality management can affect MedPlus.

METHODOLOGY TO BE USED:

The research design of the present study is a case study design of MedPlus using qualitative data. The use of a case study design was deemed suitable as it is the type of analysis most appropriate when little research has been done on a topic. MedPlus case will therefore be compared to the proposed TQM implementation framework to determine its appropriateness.

Universe and survey population:

The universe is the total number of employees working in MedPlus. This cross-sectional data can be collected from few Quality management department staffs using a questionnaire. Results of this technique might show greater percent of variance in implementing TQM by following the principles of TQM.

These principles include continuous improvement, teamwork, training, top management commitment and customer focus. As per study are taken the continuous improvement is the most significant factor in explaining variance in implementing TQM principles but the most implemented principle is customer focus, and the least implemented is continuous improvement.

Data collection:

Data will be collected from MedPlus, which were purposely chosen to represent the health sector. A convenient sampling technique can be used to collect data from staffs in the selected company. Self-administered questionnaires developed by the researcher can be used to collect data from the employee’s and items that measured the extent of implementing various principles of TQM. 

The conclusion or outcome of these questionnaires will help to develop a research design that can be foolproof.

Data Analysis:

Statistical Package for Social Sciences (SPSS) can be used for data analysis. These are the data that are the output from the targeted respondents or the staffs which form percentages or frequencies for sample description. Other tools might be used to determine the extent of TQM implementation.

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A Study on Impact of FDI in Indian Hospitality Industry at Hyderabad

This survey is purely based out of Hyderabad and the data collected is through various sources the data has been analyzed and then the Impact of FDI on Indian hospitality has been concluded.

Objectives of the Study:

  • The Major objective of the study is to understand the concept of Foreign Direct Investment
  • The Impact of FDI in India and its economy
  • The Impact of FDI on the Hospitality Industry in India
  • The SWOT and PESTLE Factors of Hospitality and their impact through FDI
  • Industry Perception and the customer’s perception in terms of the increase in the facilities

Scope of the Study:


The scope of the study is based on the FDI, the policies, and procedures. The hospitality industry in India, The Impact of Foreign Direct Investment on the Hospitality Industry especially the Hospitality and the Tourism Industry. The Data is being collected from senior officials of private Hospitality and people from different hospitality backgrounds. The scope while collecting data with respect to Foreign Direct Investment etc., is across the pan India level and the data SWOT & PESTLE analysis is done based on the pan India scenario and the data.

Need of the Study:


Foreign Direct Investment is playing a key role in developing the economy and creating employment in host countries. When it comes to hospitality there are many aspects where the taste and the preferences of the people of the nation have to be taken care and there is a thin line that will have positive and negative aspects of FDI in the hospitality Industry. And that is the reason for considering the topic for my research study as a part of my academics.

Limitations:

  • Exact figures of FDI & Investments in the Hospitality Industry as there are many segments that come under this.
  • Duration of the project which is a time constraint.
  • Data Collected from Customers and the representatives of the Hospitality Industry
  • SWOT changes as per PESTLE which is a variable one and analysis is done based on the existing scenario.

Research Methodology:

The main objective of my study is to Identify the Impact either positive or negative which is been on the Hospitality sector due to Foreign Direct Investment.

Findings:

  • Foreign Direct Investment is consistently Increasing in India.
  • The FDI with respect to Hospitality Industry is recording a growth of 5% every year.
  • The FDI in hospitality is Increasing competition and the small Players who could not cope are closing/ winding up their businesses.
  • The new properties are coming up across India in places like Bhiwandi, Ankleshwar, Chennai, Hyderabad, Bangalore, and Ahmedabad where 90% of the Hotels and resorts are being constructed by Foreign Investments and by foreign players.
  • The traditional Players like Taj, Oberoi, etc., could compete with foreign brands like west woods, Sheraton, etc.,
  • This competition is letting the prices go as low as possible which is in the budgets for Middle class and above middle-class people whereas the three-star category and 5 Star category of Indian Hospitality companies could not give.
  • Combos like Flights, Hotels, Cab, Tourism, etc., are being offered and it is a mix, this is the blend where the domestic hospitality players are suffering.
  • There are Players who are coming up with the concerts and they are mixing the modern with the Indian Tradition where the staff will be wearing the Rajasthani, Bengali, Gujarathi, etc., attires in their duties.
  • FDI is coming in Dollars and when it is compared with Indian Rupee the ratio is high, that is the reason there are more than 189 Properties where Foreign Investors are Investing in India.
  • The Values, Traditions, cultures, etc., fashion, lifestyles, food habits, and the changing tastes and preferences of Indian earning segments.

Recommendations:

  • The Indian Hospitality companies have to cope with the changing tastes and the preferences of the Indian earning segment people.
  • The economy of India is growing and FDI has its own contribution to this, apart from Hospitality there are many other segments like service, IT, ITES, Manufacturing, etc., and Industries where there are inflows of FDI which is an Indirect driver for an Increase in Hospitality Industry.
  • Indian Hospitality has to adopt new technologies in attracting customers and even give them the best service at low prices.
  • The blend and the mix of offers like Flight/Train/Bus tour Packages, Hotels, Food, etc., should be there as a part of their Marketing Mix and the Marketing Plan or the Business Model.
  • The Themes and the concerts etc., to be organized, there is a need to keep up and retain the cultures and the traditions of India but it has to be aligned in line with the need of the hour of the customers.
  • tourism is another Industry that is consistently in India for the past 5 years where there are many foreign visitors coming to India and again there is a path and a way to showcase the customs and the values of India in Hospitality in a creative way to increase profitability.

Conclusion:


The Impact Foreign Direct Investment is having two different types of effects in India. When it comes to Hospitality Industry it is creating turbulence and making small players wind up their Businesses. The other way is that it is forcing the competitors to decrease the prices and attract customers with offers, coupons, etc. When it comes to the business environment end of the day is competition and the business environment. When it comes to customer delight, the customer is getting the best service with the best standards at competitive prices.

The Major problem area observed here is that due to a lack of Market research and strategies, Indian Hospitality companies failed in estimating the growth in the Indian economy. There is a growth in IT, ITES, Pharma, etc., industries along with Tourism, this is the area where foreign Hospitality companies have identified and invested a huge amount in India in this industry. The financial strength of Indian Hospitality companies is another aspect. The aggressive Investments, Competitive prices, Corporate tie-ups, Offers, packages, etc.,
The Indian hospitality companies also failed in forecasting and estimate the changing preferences and tastes of Indians and foreigners who are visiting India.
The technical aspects like mobile applications, conferences, events, live telecasting, etc., Digital Marketing, online bookings with packages, etc., are the areas where Indian small and Medium hospitality companies have to work to sustain in this highly competitive environment created by Foreign Direct Investment in Indian Hospitality Industry.

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New Business Model for Diamond Jewelry Segment

Executive Summary

This society is diversified in all aspects. The Income levels of the people of India is been increasing which is enabling to increase in the buying capacity. The tastes and preferences are changing. The maximum individuals especially the women of India spend most of their money on shopping whereas the major spending goes into buying Jewelry.

The money spent on buying Jewelry can be treated in two ways and is social status and the second one is an investment. There are so many players who are in this business. This industry is been recording consistent growth of 5% every year. The government of India has identified the future boom for this segment and they have come up with wide range of initiatives like tax exemptions, liberalization of taxes etc., As foreign direct Investment has opened doors for the foreign players to invest their money in India.

There are different types of business models that came into the picture. Earlier there was only a traditional way of business where they will have fixed customers and Even the traditional customers if they have any function they prefer the only vendor whom they know but now a days the tastes and preferences are changing and traditional these traditional players could not cope up with changing environments. Now the trend is the retail business.

There are national and International players who are into this business. Every company has got its own business strategy, business plans, and models. In this study, I have gone through the various business models which are being adopted by various companies and there are a few players who are not coping with the change and they are getting into losses. In this study, I have proposed a  new business model which will help the existing players to cope with this and even it will help the new entrants of business people who want to enter into this diamond Jewelry business.

Introduction

India once is called the golden bird where we used to have a tremendous wealth of diamonds and Jewelers. India was a land for precious gems, diamonds, etc., world’s famous Kohinoor diamond was also born in India. Nowadays diamond jewelry has become fashionable and it is being considered a Prestige symbol and status signature. This trend is seen across the globe in almost all parts of the world. The increase in GDP and the Income levels of population of has created an urge to spend money towards luxury and the major contribution is from investing on diamond jewelry.

The economy of India has created a wide range of markets for diamond jewelry which leads to competition. There are so many national and international players who came into the business in India with huge Investments, new designs, and Models with sophisticated research & Development teams. The brand ambassadors of this segment are being paid huge.

This business in India is being done in two ways first is the old and traditional way where they have fixed customers and they do it in a disciplined way on a small scale where as when it comes the second model is a modern way where they educate customers on how to check the quality of the diamond etc., they invest huge amount of ambiance, quality staff, research, and development, etc., where they have to reap returns in this heavy competitive environment. There is an upcoming trend that is recording 5% consistent growth is the online purchasing of diamond jewelry. 

The rationale of the Study:

The way of doing business in the diamond jewelry segment is dynamic in nature in current business competition and the environment. Diamond jewelry is one of the segments which is playing important role in the Indian economy by contributing 7% of India’s GDP. The government of India has identified this segment as fastest growing segment in India and it has liberalized regulations in Imports and exports. We believe or not there are more than 500000 diamond jewelry players are there in India.

The gross exports of Diamonds and gems from India to different parts of the world are worth US$ 3.23 Billion. It is been estimated that there will be consistent growth of 16% per Annum consistently till 2022 in India. In spite of having available resources except for quality human resources, there are few players who are getting into losses and there are players who are game changers who work on strategies and they are being successful. Keeping in mind the facts and figures of the diamond jewelry market in India, I have chosen the topic: Business Plan for Diamond Jewelry. This has to help and it should be like a ready reckoner for new entrants as well as for the players who could not cope with the competition.

Objectives of the Study:

  • The major objective of the study is to identify, analyze and plan a competent business model which suits the Indian market
  • The Business Model should help traditional diamond jewelry businessmen to compete with the corporate brands
  • This Business Model has to help and it should be like a guide for new companies who want to step into the diamond jewelry business.
  • The Business model should be competent where it has to consider the fluctuations of the markets, season and un season with respect to different parts of India, customer buying behaviors of a particular location, changing customer preferences, etc.,
  • The key attributes which make the diamond jewelry business success

Scope of the Study:

The Scope of the Study is in India. The study consists of considering the existing models of business which are being adopted by corporates, traditional business men and the upcoming and successful retailers, online vendors, etc., The functional scope consists of considering almost all aspects of the business.

For retail business the scope covers the ambience, designs, models, staff, amenities, discounts, prices, events, etc., for online model it covers technical aspects and for traditional diamond jewelry business segment the current model which they are doing and the identification of gaps. The scope is huge as the objective is to prepare a competent business model which has to suit maximum number of entrants who are there in this business and who want to enter into this business.

Methodology:

The Methodology consists of Qualitative and Quantitative methods. The first one is a questionnaire-based model where the responses will be collected from the customers who buy diamond jewelry. This is a quantitative technique that I would be using in the project. The Qualitative technique is to observe the current business plans and the models of existing players.

The primary data will be collected from the different organizations that are in this business. The data will be collected from Corporates, senior leaders of the corporates, the traditional businessmen who are in diamond jewelry business. I’ll collect the data in a sequential way with a predefined questions which will be shared in final draft as it is tend to change from company to company and from person to person.

There will be additions and deletions in this set of questionnaires. The objective here is to understand exactly the mode of operations, business strategy existing and future etc., There is another set of questionnaire where the responses will be collected from the customers who buy diamond jewelry through various modes or at various stores or at various defined places or locations.

The secondary data will be collected through data analytics and statistics. The data will be collected from magazines, books, journals, and our academic concepts, etc., the secondary data mainly focuses on the strategies, theoretical knowledge, facts, and figures of the market and its analysis, etc.,

The Data Analysis part will be done by using statistical tools, and percentage methods for questionnaires from customers, and the final business plan will be derived based on responses collected from the business heads and representatives of different organizations and they will be compiled in line with the secondary data and finally, the business model or the Business Plan will be derived. This will be derived from the findings and conclusion as a part of the result of the Study.

Expected outcome:

The expected outcome is a Diamond Jewelry business model which is competent and which has to suit the Indian market which is domestic. In this project, I will not consider exports. This Model will be focusing on the domestic market which is a plan which has to help retailers, and traditional businessmen and coping up with online sales which is an alternative.

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Project Report on Marketing Strategy for Launching Technical Writing Company

The market entry strategy of any new companies or products encompasses marketing services that are put together when a product is entering into a consumer market. These services can be delivered separately depending on the consumers’ or customers’ needs and stage in the globalization process. By using the proven market entry strategy framework assess whether companies should enter a market or not, why, and how?

Today customers we will look at how could be affected by the threat of new entrants in the market and how can use barriers to entry to deter new competitors. This is one of the forces in Michael Porter’s Five Forces model of industry analysis.

Any indication that a market is growing, under-served or predominantly profitable will generate interest from an industrialist who believes that there is money to be made from the market. Where the existing business is making good profits, an entrepreneur will see this as an opportunity too good to miss. So before ordering Porsche and move house to a ten bedroom mansion, we need to think what these signs of success are saying to the competitors.

Objectives of research

  • To study about the market entry strategies for technical writing and publications
  • To investigate potential target markets in India.
  • To analyze which types of people exactly needed for the new business.
  • To investigate competition among local companies and marketers

Need of the Study:

This Project is meant for Identifying the Potential of technical Publication Market in India and mapping the Marketing Strategy for Running or launching the Technical Publications Company in India. 

Problem Statement:

As we explore this topic in more details, it would be interesting to know what experienced technical writing professionals in the Indian industry think about the Indian market, when equipped with the necessary information about the Indian outsourcing market as was discussed earlier in this study. As it is an outsourced Business form from US, UK and European continent there will always be a fluctuation which needs to be considered while proposing a Marketing Strategy.

Conclusion:

The empirical data and analysis have shown an understandable market strategy for a new company to enter into India it may the foreign player starting business in Indian an Indian starting technical writing or publishing company in India . (The project is about a startup to be launched in India. It is not about a foreign company setting up a new company in India.) It is clear that technical writing companies are highly interested to enter the market where there is market demand and presently,  increasing human resource and technical efficiency light has a potential demand in developing countries.

To enter the market, technical writing companies prefer to get the govt. support, better business infrastructure, like if the company is started in IT special economic zone the company will get free infrastructure like power, transportation etc., along with service tax exemptions etc., and they can even get the quality human resporces. better market opportunity and customer demand of their product. Product price, labour cost, potential business partner and market demand are the key strategic objectives what technical writing companies should focus on.

Joint venturelike getting tie up with the established foreign technical writing companies where they can give works continuously as they will have the good client base is the most popular and safest entry mode when company wants to enter into developing market. To monitor the distribution channel and transaction cost should be done before entering into developing country. It is always best to know the market as much as possible and find out how major players conduct their business so that technical writing companies can take the competitive advantages after entering into the market. Finally, market evaluation is very important for technical writing companies to know what mistakes they have done so that in future company cannot make that mistake again.

The result of this research has discussed new theories and important knowledge which can be used by companies to choose the right market entry strategy and to reduce the risk in the future. However, our project is not the end of this study. We would call it as just the beginning of the further studies which should be done to establish the emerging theories and minimize the gap.

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Recruitment & Selection Procedures at Staffing Firm


Statement of the problem:

The purpose of the study was to understand the behaviors as well as the techniques used in hiring candidates. Observations and suggestions were made so as to enhance the quality of the effort taken. Attrition and recruitment are directly proportional to each other whereas retention and recruitment are inversely proportionate. In the same manner, the cost of the company and attrition are directly linked with each other. The higher the attrition rate higher would be the recruitment rate in turn increasing the company`s cost. This problem will be analyzed during the course of the project

Objectives of the study:

1. To study and understand the methods and procedures used for recruitment & selection.
2. To understand the objective of the recruitment policy which is to be used to resource the best talent through internal and external sources to achieve the business objectives and goals of the Company.
3. To learn what the process of recruitment and selection should be followed.
4. To develop recommendations to overcome the barriers to the recruitment & selection procedures.
5. To get practical knowledge in employee hiring in the organization.
6. To give suggestions on the basis of the observations made during the course of project work

Explanation of the Method:

The methodology used to collate data will be primary as well as secondary.

PRIMARY DATA:

Primary data information on a first-hand basis will be taken. Personal contact will be made with the hires as well as with the candidates. The contact can be in all forms of communication viz. email, telephonic conversations as well as direct contact. The resumes will be handled and screened with the help of the project guide. This will give an in-depth knowledge of screening, reviewing, and sorting of resumes. Further with the help of various sources, the resumes will be taken into consideration for recruitment.

SECONDARY DATA:

Data will be collected from websites, going through the records of the organization. This will be the data that has been collected by the individuals for purpose other than those of my particular research study. Surveys will be done internally and externally to collect both primary as well as secondary data.

Questionnaire

Q.1) Organization clearly define the position objectives, requirements, and candidate specifications in the recruitment process?
Q. 2) Organization doing timeliness recruitment and Selection process?
Q.3) HR provides an adequate pool of quality applicants?
Q.4) HR team acts as a consultant to enhance the quality of the applicant pre-screening process
Q.5) Organization use effective process for the interview and other selection instruments, such as testing
Q.6) HR trains hiring employees to make the best hiring decisions
Q.7) HR finds good candidates from non-traditional sources when Necessary
Q.8) HR department’s performance in recruitment and selection
Q.9) HR Department is efficient in the Recruitment & Selection Policy of the employees
Q.10) HR maintains an adequate pool of quality “protected class” applicants 
Q. 11) The needs of the organization’s affirmative action, clarified and supported in the selection process

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A Study on Employee Safety and Welfare Measures at Ready Mix Concrete Company

Objectives of the Study

  1. To know the procedures and policies followed in the organization.
  2. To study whether the health, safety, and welfare measures followed in the organization are according to the Factories Act. 1948.
  3. To know the opinion of the employees regarding the health, welfare, and safety provided in XYZ Ready Mix Concrete Pvt Ltd.
  4. To know the impact of health, safety, and welfare facilities on the performance and productivity of the employees.

Scope of the Study

The Scope of the study covers the importance of health, safety, and welfare measures in the production and productivity of Ready Mix Concrete Pvt Ltd., Bangalore. The sampling units at the company are restricted to staff and employees. The overall sample is taken as 50 employees. The project covers information related to all the departments of the Bangalore Plant of Ready-mix Concrete Pvt Ltd.

Research Methodology

Every research, Project, or study will have a process flow of doing it. The methodology is nothing but the process or the step-by-step process or the algorithm of carrying out the study or the research. In this study also the regular process has been adopted to identify and study the employee safety and welfare measures in ready Mix Concrete Pvt Ltd., Bangalore.

Research Design:

Research design is the basic guideline for the research study. As the present study is to know the satisfaction of employees towards the welfare measure undertaken by the industry. The researcher has adopted a descriptive research design.

Area of Study

The study has been conducted in Ready Mix Concrete Pvt Ltd., Bangalore

Sampling design

The researcher followed simple random sampling, which is one of the types of probability sampling.

Sample Size

The sample size consists of 50 employees.

Methods and Tools of Data Collection

The researcher has used an Interview schedule for the study, which consists of questions relating to health, safety, and welfare measures.

Data Analysis and Interpretation

The schedule was coded and transferred into the master sheet in the form of numerical. It was processed manually using statistical methods majorly the percentage method.

LIMITATIONS:

The limitations of the study are as follows:-

  • The study is restricted to the employees and staff of Ready Mix Concrete, Bangalore.
  • The questionnaire consists of 20 questions. The questionnaire may not cover the whole topic.
  • The Time frame for completing the Project
  • The availability of the head of the department and the external guide and the time spent by them apart from their regular works
  • The analysis is based on the questionnaire and the respondent’s mood matters while answering the questionnaire
  • The seriousness of employees in filling out the questionnaire.

Suggestions

Scientist feels that mindfulness for well-being is very low among workers. So steps might be embraced to expand the mindfulness and requirement for security. The administration needs to focus on the way that the respondents feel that the machines, types of gear, and instruments are not very much planned and kept up. The reactions of the workers in regard to the level of fulfillment of welfare measures are bunched in the acceptable locale. The administration may find a way to change over these into very attractive.

The representatives are not happy with the vehicle offices given by the port, strides might be taken to give offices, particularly for representatives who need to work night shifts. The states of the restrooms and havens might be made strides. They might be given satisfactory offices for rest. Crèche office ought to be given to the representatives.

Conclusion

A larger part of the respondents feels secure while working in the material industry and feel that the well-being measures help to decrease the seriousness of mischances. The review again demonstrates that there is a grouping of respondent’s assessments in the palatable locale with respect to the level of fulfillment of welfare measures. This uncovers a larger part of respondents are happy with the current welfare measures. The administration may find a way to change over these into very tasteful. The few welfare measures which were dissatisfactory with transport offices, rest room offices and the time slip by. The administration may focus on these zones to build the fulfillment level of representatives towards the welfare measures.

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Study of Performance Management at Info Edge India Ltd

Title of the Project: Study of Performance Management at Info Edge India Ltd.

Statement of the problem: To study the Performance Management at Info Edge India Ltd. and how does it affect the performance of the employees of the Company

Objectives of the study:

1. To analyze the Performance Management System of Info Edge India Ltd. in detail and its effectiveness.

2. To identify the problems faced by appraise and the appraiser in this system.

3. To evaluate the steps taken by the appraisers for the improvement of the performances of appraise.

4. To trace the drawbacks in prevailing system and suggest the latest methodology with respect to the same.

Explanation of the Method: Sample population would be the employees of the Company in Operations Depatment. Sample size would be 50. Will conduct Questionnaires and interviews with the employees to know about their feedback about the company’s policy for Performance Management. Will use Likert Rating Scale method to analyze the issues relating to performance management. Rating Scales would be – Strongly Disagree, Disagree, Can’t say, Agree, Strongly Agree

Company Name: Info Edge (India) Ltd.

Company Profile: Info Edge is India’s premier on-line classified company in recruitment, matrimony, real estate and education.

Questionnaire (10 to 15 questions)

1. How much do you know about the Performance Appraisal?
2. How much involved do you feel in the process of setting objectives and targets of you future performance?
3. Does your Performance Review improves job performance?
4. Organization has an established performance management system.
5. The organization provides correct feedback for the performance.
6. The organization is good at providing recognition for good performance.
7. Do you actively carry out all the responsibilities assigned to you?
8. How much motivated do you feel after the appraisal system?
9. The performance management system in the organization is fair and thorough.
10. Are you satisfied with the current performance management system in the organization?
11. Appraisal system improves relation with manager.
12. You are always ready to contribute the ideas and innovations for the betterment of organization.
13. The tasks that you do at work are themselves representing a driving power in your job
14. How much comfortable do you feel in spending longer working hours for the organization?
15. Current performance management system in the organization clearly spells out the responsibility and reward for performance
16. Would you want to work for the organization in the nearest future?

Number of respondents: 50

Area of study: Info Edge India Ltd., Operations Dept.

Method you will use to classify data: I will be conducting Questionnaires(based on Likert Rating Scale Method) and interviews with the employees of the company as well as my co-workers.

Method you will use to present data: Data Analysis and Interpretations will be done by using pie-charts, bar-graphs, etc.

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An Equity Research Study and Comparative Analysis on companies within a specific Industry

Along with the increase in the volume of trading in stock markets worldwide, there has also been a rise in investors’ sentiments and awareness about the risks and returns associated with their chosen portfolio(s). A boost in the growth of industrialization and globalization in business has further interlinked the economies and industries on a large scale.

Against the backdrop of such a scenario, an investor gets presented with a wide variety of financial avenues for investments in the stock markets. The stock market is a very sensitive domain among the various investment opportunities. A slight miscalculation or interpretation of the performances of various stocks may lead to wrong assumptions and the selection of inappropriate equities(stocks) of companies. This ultimately may cause huge financial risk and losses to retail and institutional investors or foreign investors.

In such a critical scenario, it becomes imperative for investors to have complete and unbiased knowledge and information about various companies trading in the stock exchanges in order to evaluate, analyze and choose the right kind of stocks to invest in. This is where an equity analyst comes into the picture. The job of an Equity Analyst is to do an extensive study on the concerned industry/company in any particular economy by looking into and measuring the past and present performances of the company and projecting its future potential and line of profit based on these detailed studies.

Thus, Equity Research is a radical study involving the analysis of various industries and companies done by an Equity Research Analyst. These analysts are usually engaged by investors who actively trade in stock markets worldwide or even by large investment institutions. So, such analysts perform a meticulous survey on various business sectors of the economy and give recommendations to their clients on ‘Buying’, ‘Selling’ or ‘Holding’ of stocks and based on the performance of such stocks in the future, the analysts earn rewards or their share of profit/earnings.

An equity research analysis is mainly of two types: Fundamental Analysis and Technical Analysis. Both these methods of approach towards analyzing stocks are different in their work methodology and are therefore in contrast with one another. Fundamental Analysis focuses on determining the intrinsic(true) value of stocks by evaluating the performances of a company based on its financial statements like the Balance Sheet, Profit & Loss statement, and Cash Flow statements. It is a long-time approach to Equity Analysis and is the traditional one between the two. The Technical Analysis requires an extensive study of the market and the demand and supply factors that influence the prices of stocks in the market.

The work methodology here involves studying the past pricing trends of stocks in the market and predicting their present & future values by studying such trends from various statistical data and patterns like bar diagrams, charts, and graphs and using statistical tools like Moving Averages, Candle-Stick, Relative Strength Index(RSI), Fibonacci Series, etc. Both these kinds of analysis offer useful orientations to evaluate stock prices and their performances and are a debatable topic among research analysts as both come with certain pros and cons related to their basic principles and fundamentals.

This project is hence, a kind of research to dig deeper into the Indian Stock Market and analyze which industry is the best to invest in, from an Equity Analyst’s point of view.

RESEARCH OBJECTIVE:

This research project broadly aims to find out the best possible alternatives for an equity investor to invest in the Indian economy by studying and analyzing the performances of relevant industries and companies within it. To detail it out in the following points as mentioned below, the objective of the project covers:

To find out if the Indexing Strategy is effective or not (Any alternative method/strategy can also be used)

Indexing Strategy is based on the passive psychology and sentiment of investors wherein they believe in investing only in the high-performing stocks of the market or usually in stocks of blue-chip companies or those stocks which are included in the stock indices like Sensex or Nifty. The main strategy here is to follow and analyze those stocks in the market to invest further in them, which follow the stock index returns closely or have a close correlation with the market index returns. Hence, this project aims at following the Indexing Strategy to evaluate stocks of blue chip companies in order to find out the best stock/equity to invest in and see how many effective results it gives.

To find out the best performing Industry/sector presently in the economy.

The aim of this research project is to find out which Indian industry is performing optimally in the capital markets during the past quarter and hence can be the most favored option for equity investors to invest in. This research also attempts to find out which Industry follows the Indian stock index closely and hence is the one to be most impacted by the market index returns.

  • To find out the best-performing companies in the resultant best-performing industry.

The other objective is to further analyze the companies within the chosen best-performing industry to find out which 3 companies have the highest correlation with the stock market index and then draw a comparative analysis among them to choose the best option available to the investors for equity investing.

To study the impact of the recent demonetization of Indian currency (optional objective)

This study will also focus on finding out what effect the recent demonetization in the economy had on the whole stock market in India. The study will hence reveal what kind of positive or negative impact the demonetization had on the various sectors and companies of the Indian economy that actively trade in the stock markets, the effect on Sensex/ Nifty, and also reflect the effects on the stock prices and their returns on investment.

HYPOTHESIS:

 The stock of a particular company that has strong fundamentals(financial statement records) and follows the Indexing Strategy style of investment serves to be the best possible investment option for an equity investor in present times.

RESEARCH METHODOLOGY:

This research methodology is based on analytical research. The approach/technique used here to evaluate the performances of industries and relevant companies within it is the fundamental (and technical) analysis of stocks. This will be from an equity analyst’s perspective.

Nature/source of data:

The data used will be secondary data. The financial statements and annual reports of the companies would be procured from the relevant company’s official website and through authorized statistical data-oriented sites. Much of the information is also obtained through the official trading sites of NSE and BSE and through other frequent equity trading sites. The literature review information is obtained after going through several economic and financial journals relating to “Equity Analysis of stocks”.

The time period covered:

The daily share prices of the relevant companies chosen and the financial statements of companies are taken for a period of the past 5-10 years (a long time period needed for carrying out fundamental analysis). For technical analysis, around 5 year period can be assumed.

Steps of Research Process:

The framework of the research process is described as under:

FUNDAMENTAL ANALYSIS: This involves evaluating and studying the financial statements and reports of the companies in order to analyze the performances of each company on the stock exchange. Fundamental analysis involves:

Analysis of the industries –

Some prominent business sectors/industries in the economy would be taken and studied thoroughly. The industries which have a strong impact on the index or vice versa will be traced and accordingly, the best sector will be chosen for investment. A thorough analysis of the resultant sector would be carried out like

  • Key revenue drivers.
  • Critical factors driving the industry.

Analysis of the companies –

This will involve taking an array of companies within the specified sector and the top three companies that follow the market index returns closely will be chosen. Then a comparative analysis among the three will be drawn through RATIO ANALYSIS by employing different profitability and valuation ratios. Lastly, Equity Valuation models like Discounted Cash Flow method(DCF) will be used to arrive at the present value of equity for various companies and hence decide their worth for investment and profitability or returns.

STOCK RECOMMENDATION: This will involve recommendations on holding/selling or buying the stocks depending on the results of the research work and nature of the business and the stock market scenario.

Statistical Tools employed: ( subject to changes as and when required)

  • To identify the industry most correlated to stock index returns-

             Covariance of ( index return, industry return).

  • To identify companies (within the chosen sector) most correlated to stock index returns-

Covariance of (company return, index return).

Covariance =( ∑{[ return of market index – average return of market index] * [return of industry, company – average return of industry, company]}) /( sample size)-1

  • Return of index/company-

 By using Relative of Change (ROC):

   Return = ( {Ending price level – starting price level } / { Starting price level }) * 100

Where Starting Price= Opening price on the 1st day of the start of the quarter.

Ending Price=   Closing price on the last day of the end of the quarter.

SCOPE OF THE RESEARCH:

A better understanding of the performance of companies and valuations of their stocks against the stock market trends will facilitate the allocation of financial sources to the most profitable investment opportunity. The valuations of stocks will enable equity investors to make appropriate investment decisions.

The equity analysis research work also helps in understanding the behavior of the equity market. It helps the investors to be aware of the risk-profit relations concerned with equity buying or selling or holding of shares of companies and has a specific idea of how each sector or industry is operating in the economy. Ultimately, the analysis process helps in identifying the stocks which could yield higher returns and lesser risks.

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The Impact of Quality Circles on Employee Productivity with reference to IT Sector

STATEMENT OF THE PROBLEM:

The success of any organization is highly dependent and how it attracts, recruits, motivates and retains its work force. Today organization needs to be more flexible so that they are equipped their work force and enjoy their commitment. Therefore organizations are required to adopt a strategy to improve the employees ‘Quality Circles’. The employees are facing with loads of work with little time left for them so this study will help in knowing the existing Quality Circles and to improve the conditions for better work life and job motivation.

OBJECTIVES OF THE STUDY:

  • To know the Quality Circles of staff working in IT Companies
  • To analyze Quality Circles for men and women in the IT Companies
  • To study the impact of QC on job satisfaction of employees.
  • To know the problems faced by employees in their present job.
  • To find out measures to improve the existing condition of employees in IT Companies.

SCOPE OF THE STUDY:

The Scope of the study for the present research depends on the factors which will form the essence of the Quality Circles in the IT Companies:

  • Flexible time.
  • Job enrichment.
  • Management by objectives.
  • Job rotation.
  • Job enlargement.
  • Autonomous work group.
  • Employee participation

 The factors that influence and decide the Quality Circles are:

  • Attitude
  • Environment
  • Opportunities
  • Nature of Job
  • People
  • Stress Level
  • Career Prospects
  • Challenges
  • Growth and Development
  • Risk Involved and Reward

RESEARCH METHODOLOGY:

Research design:

The Research design to be used in this study is both Exploratory and Descriptive in nature.

  1. Sampling design:
  2. Sampling procedure: Simple random sampling
  3. Sample size: 100 respondents from five IT Companies in such a way so as to select 20 respondents from each Company.
  4. Sampling frame: Employees of Top five IT Companies in Bangalore
  5. Sampling Units: Employees working in five IT Companies will form part of sampling units.
  6. Infosys Technologies
  7. Cognizant Technology Solutions
  8. TCS
  9. Wipro
  10. HCL Technologies

Data Collection sources:

  1. Primary data sources: Questionnaire will be used to collect the primary data.
  2. Secondary data sources: HR text books, Journals, articles from Business Newspapers and Company recruitment reports may form part of the secondary data.
  3. Data Analysis: Data will be analyzed using suitable charts, graphs and other tools.

  LIMITATIONS OF THE STUDY

  • The sample size is limited to 100 employees working in IT Companies.
  • The study is limited to IT Companies located in Bangalore city only.
  • The Study is limited in studying only the Quality Circles of employees.
  • The views and opinions of the respondents may change over the period of time.

DIRECTION FOR FUTURE RESEARCH:

The study focused on the Quality Circles in the particular organization. It focuses on the work style of employee in an organization.

The study was done to find out as to how the present work environment of the IT Companies is effecting the employee productivity and what steps can be taken to improve the work environment for the betterment of the Organization as well as the employees so that the employees are motivated to perform better and contribute for the organization growth and talented and dedicated employees don’t leave the companies during short period of time.

SUGGESTIONS:

  1. Organization need to use number of measurement and approaches to establish current performance.
  2. Organization need to use appropriately a number of basic analysis tools and techniques to establish the root cause of a problem.
  3. Understand key lean concepts and tools, when and how to apply them to drive improvements
  4. Recognize the difference in approach and techniques for incremental and redesign improvement strategies and know how to decide on the correct approach.
  5. Establish on-going process controls and process governance structures
  6. Decisions in my department are made with the input from people who was affected by the decision
  7. By this study we can suggest to use Value Stream Mapping to show the linkage between merits and worth in training
  8. There can be quality learning programs like creating self-learning and evaluation modules for the employees
  9. It is recommended that the whole population of trainers in the department undergo a survey tackling on issues of morale and how they feel things can change for the better quality work.
  10. Some of the respondents are aware of the agenda on the quality check meeting. It is suggested to the management to inform about the agenda details on quality check meeting so that the respondents can prepare the agenda which will help for discussions.
  11. Most  of the organizations prefer for quality audit. It is suggested that the remaining organizations should also have quality audit in their organizations.
  12. Majority of the companies  are using quality information system in their organizations. It is suggested to the organizations to implement the quality information system in the remaining organizations also and should be regularly updated.

CONCLUSION

The present study on QM was done in IT Companies with the purpose of understanding the impact of QM practices and application in Indian Industries.  It comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank.

It’s business philosophy is based on our four core values – Customer Focus, Operational Excellence, Product Leadership and People. It believe that the ultimate identity and success of  the organisation will reside in the exceptional quality of our people and their extraordinary efforts.

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Study on Best Human Resource HR Practices in Software Services Company

PROBLEM STATEMENT

This study is conducted in Software services and it contributes to our understanding of human resource (HR) practice’s impact on organizational effectiveness.

OBJECTIVES:

  • To study the effectiveness of current hr practices in Software Services Company
  • To compare past and present HR practices in Software Services Company
  • To analyze if any new improvement is made in the new HR practices
  • To give proper suggestions for HR practices in Software Services Company
  • To analyze Software Services Companies to achieve their goals through best HR practices

 LIMITATIONS

  • Accuracy may not be possible (to compare the overall population, the sample size is less)
  • Mumbai branch alone is considered for the survey for Software Services Company.
  • The main limitation of the study is the lack of time.
  • Due to time constraints, the sample size taken for the study is small.

 TYPE OF RESEARCH

The topic for the research study is trends in HR and the nature of the topic is theoretical and descriptive. So the conduct the research study the type of research suitable is descriptive research only. The data are collected from company records, employees, and customers of the companies performing in IT and other sectors. The descriptive research has met the requirement of the research study.

SUGGESTIONS:

  1. The company should not consider political, economic, or social factors for recruiting employees. Hence the company will not lose talent.
  2. The company can provide more motivational activities for the employees. This may improve the performance of the employees.
  3. The company can recruit more women employees, as there are only a few women employed in the company.
  4. More relevant training programs should be given to the employees, as it helps in the performance of the employees.
  5. The career development of each & every employee could be monitored. Each employee can also be given counseling individually, as it may help in the career development of the employees.

 CONCLUSION 

The project study in “Best Human Resource Practice” at Software Services Company was to determine the Human resource practices of the organization.

Software Services Company provides the best performance appraisal for the employees which helps to improve the performance of the employee. The health and safety measures provided by the organization to the employees are found to be good for the organization.

The study provides valuable information about the Human Resource Practices of the company. From the study, it came to know that the human resource practices of the company are carried out in the best way.