Supply Chain Management – Customer Management

Question: 

Electronic Commerce has revolutionised consumer’s shopping behaviour as well as business models for firms and enterprises. Discuss the different forms of business-to-consumer (B2C) e-commerce and critically analyse its impacts on firm’s logistics and supply chain strategies, focusing on a specific firm or industry.

Layout: 

• 1500 words maximum, approx. 5 pages exclusive of references
• 1.5 or double spacing, Times New Roman, 12
• Titles in bold
• References required, bibliography optional