ISP Automation Projects main idea is to implement a online complaint system for customers for raising complaints on the issues related to ISP provider and provide best customer care service for users using this application. There are many Internet security providers in a country that will provide internet services for users on different packages. Basically ISP works on three connections, Dial Up using telephone service, Broad band and wireless connections.
Using these interface users can raise complaint with details of encountered problem and submit it to ISP service provider through online.
Internet service Provider Company will maintain DIAL UP and WEB hosting departments. Users using internet under Dial Up connections will be maintained by Dial Up department and Web hosting department will look after web pages concept. ISP will take care of WEB hosting services which should look after errors caused by using this service. By using this application users can directly contact with the WEB Hosting department to solve the problem.