Abstract:

Order management system is developed to maintain  the orders using web, electronic forms and do the processing of the received orders. Orders can be received from business, customers ,or may be both depending on the product.

Introduction:

Order managing system is a web based java application which is used to order entry and processing the order. This may reduce the paper and printing and distribution work which saves lot of time.

To manage all the orders in a proper way this system will be done via catalogs and websites. Customer will be given a username and password. Customer will get a reference number which is given to check the customer identity. Permanent id will be given after proper identification. Customer can place the order after the registration with his unique username and password.

Customer can get all the details about the product and he can give the order to a product online so that the customer can take a right choice. A SMS can be sent to the customer on the request to track the order. Order once placed can  pass through many phases till it finally reaches the customer. At any point customer can check the status of the order online or over phone with the reference number.

Objective:

The main objective of this Order Management System Java Project is to order products using web. To keep all the records in electronic forms. To execute the order in an efficient and secured manner. To provide friendly environment to the customer. To provide high level priority to the data redundancy.

Modules:

Administrator:

Administrator should be able to add/edit users give roles and permissions.

Customer:

Customer should be able to login and check the status of exactly where his order is. Customer should be able to return the order if its damaged.

Stores operator / Picker:

Stores operator/Picker should be able to see all the stores order records but should be able to modify only status of items to be picked.

Packer:

Packer should be able to see all the picked order records but should be able to modify only status of items assigned to be packed by him.

Shipper:

Shipper should be able to see all the packed order records but should be able to modify only the status of items assigned to be shipped by him. Shipper will call operator and update about shipped status or he will come back to store and update it online.