This Online Cab Booking project deals with an online system designed for booking cabs as per the requirements of the customers at their convenience.
The current system is manual and it is time-consuming. It is also cost-ineffective, and the average return is low and diminishing.
We give customer satisfaction the utmost priority and so give ample options to book cab by entering details like their journey date and time, origin, pick-up point, destination and the drop-off point they need to reach.
Existing Online Cab Booking project system requires lots of physical and mental efforts as cabs are booked manually on call.
Many chances of human errors such as wrong entry of journey date, time and location are recorded manually in a register by an employee thereby increasing chances of misregistration.
No clear communication among drivers, passengers and the office leading to a denial of service.
Punctuality is not maintained and faster accessibility of cabs is not possible due to traffic and miscommunication issues.
Level of sharing of information is weak.
Customers suffer a lot in terms of comfort and safety.
Maintaining and assigning responsibilities to the cab drivers by the service providers becomes difficult in the long run.
The proposed Online Cab Booking project system ensures that the users can book the cab as per their requirements by logging on to the website.
It allows users to book their cabs online, manage their bookings and cancel their bookings at any point of time.
The users will get notified about the driver and his mobile no. so as to communicate with him.
Regular updates are provided to the customer so that they are aware of their bookings, driver details, and booking status.
The user can also drop in their suggestions or queries in the feedback form.
It enhances business processes since it makes use of internet technology to increase their profits.
The software acts as a 24/7 office due to its all-time availability.
It increases the efficiency of the system in offering quality services to its customers.
It’s user-friendly as they can book cabs from the comfort of their homes or offices.
It’s highly secure as it requires only a logged in person to book the cab which prevents misuse of their details by intruders.