Call center execution system project Description:
Call center execution system project is useful for BPO organizations for maintaining and organizing details of customers information, employee behavior with clients, employee log in details, roaster details and clients information. For every call center maintaining customer relationship is most important factor and behavior with clients is also important which will improve standards of company. In order to maintain these standards we propose call center execution system which will handle all these tasks. When employee answers to client call is recorded and allow executive to look after the behavior of employee towards customer.
Detailed explanation and implementation procedures are explained in this project report.
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Call center management