Project Title: Online Customer Service Management System
Project Description: Online Service Management System is a powerful internet and intranet solution that allows users to easily build a community and a great meeting place for all other users/visitors of the website.
Here the users will be able to share their knowledge, ask any type of questions and exchange their views/ideas. It is easy to use and administrate, can be used anywhere, at any time through a web browser.
The user can use both on user intranet or Internet web site. Online Service user interference is a new turn in web board software development.
This is rare web board solution that allows users to have a full overview of his and other people’s topics while he is surfing through the forum.
By using multiple frames this application allows the users to have navigation trees, main display and important links all in one window and available all the time.
It provides an attractive interface, an efficient forum engine, an easy to use administrative panel, an advanced permission control system and much more.
This Project was developed by Java servlets, JSP & struts.
Environment:
Operating System: Windows XP Professional.
Data Base Server: SQL Server.
Web Server & others: Tomcat.
Web Technologies: HTML, CSS.
IDE & Tools: Netbeans IDE 6.7.1, Jdk 1.5, Servlet 2.4, JSP 2.1, Struts 1.3.8.
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