MBA Final Year Project on Customer Satisfaction

NEED FOR THE STUDY

Customer satisfaction survey is a systematic process for collecting consumer data, analyzing this data to make it into actionable information, driving the results throughout an organization and implementing satisfaction survey is a management information system that continuously captures the voice of the customer through the assessment of performance from the customers’ point of view.

OBJECTIVES OF STUDY

The setting of MBA Final Year Project on Customer Satisfaction objective is the corer stone of a systematic study. The study will be fruitful one when the basis laid down is a concrete one they represent the desired solution to the problem and help in proper utilization of opportunities.
Objectives:

The objectives of the research are:

1)  To find out which sales promotion tools will increase the sales
2)  To find out how brand ambassador can influence sales   promotion.
3)  To find out the market share of “idea Cellular”
4)  To know the features that attracts the customer to subscribe to Idea cellular.
5)  To know the level of satisfaction of customers towards “Idea Cellular Services”.

Download MBA Final Year Project on Customer Satisfaction.

MBA Project on Capital Budgeting Kesoram

NEED FOR THE STUDY
–     The MBA Project on Capital Budgeting Kesoram study is undertaken to analyze and understand the Capital Budgeting process in cement manufacturing sector, which gives mean exposure to practical implication of theory knowledge.
–    To know about the company’s operation of using various Capital Budgeting techniques.
–     To know how the company gets funds from various resources.

MBA Project on CAPITAL BUDGETING KESORAM

LIMITATION OF THE STUDY:

–    Lack of time is another limiting factor, ie., the schedule period of 8 weeks are not sufficient to make the study independently regarding Capital Budgeting in KESORAM.
–    The busy schedule of the officials in the KESORAMis another limiting factor. Due to the busy schedule officials restricted me to collect the complete information about organization.
–    Non-availability of confidential financial data.
–    The study is conducted in a short period, which was not detailed in all aspects.
–    All the techniques of capital budgeting are not used in KESORAM. Therefore it was possible to explain only few methods of capital budgeting.

Download MBA Final Year Project Report on Capital Budgeting Kesoram

Final Year MBA Project on Budgetary Control System Keshoram

THE STUDY HAS THE FOLLOWING:

–    To provide the material frame work of budget and budgetary control
–    To describe the profit of the organization as a backdrop for undertaking a study of budgetary control system.
–    To analyze the budgetary system in practice in Kesoram Cement Industries Limited with particular reference to their objectives and phases of organizational and re-appropriation.
–    In addition to the analysis of the conventional budgetary system in practice in Kesoram Cement Industries Limited. The study aims at evaluation and modification to the current budgetary system with reference to the various types of budgets. The scope in the formulation of performance budget is also studied.Final-Year-MBA-Project-on-BUDGETARY-CONTROL-SYSTEM-Keshoram

SOURCES OF DATA:

The data of Basanth Nagar Kesoram Cement Industries Limited, have been collected mainly from secondary sources viz.,
•    Form the concerned officers of the Kesoram Cement Industries Limited
•    Kesoram Cement Industries Limited journals.
•    Accounting books, records.
•    Key books of concerned title.
•    Statistical records
•    Kesoram Cement Industries Limited library.

Download Final Year MBA Project on Budgetary Control System Keshoram

A Project Report on Marketing Techniques of Ing Vysya Life Insurance Hyderabad

OBJECTIVE OF THE STUDY:-

1. To search for the growth opportunities available by studying the overall methods followed by the ING life insurance.
-This study mainly deals with the various methods followed by ING Vysya  life insurance company.

2. To study inclination of various customers towards eventualities and the benefits received by the policy holders.
-benefits like death benefit, maturity benefit, mutual fund benefit, investment growth benefit.

3. To study the various policies available to cater the needs of differenr kinds of customers by the ING life insurance.
-the various plans like safal jeevan plan, high life plan, child protection plan etc.,

4  To study also the different strategies methods followed by the life insurance company.
-the various techniques followed by ING to attract the new type of customers.A Project Report on MARKETING TECHNIQUES OF ING VYSYA LIFE INSURANCE

RESEARCH METHODOLOGY:-

1.    Primary Data
2.    Secondary Data

1.    Primary Data:

The primary Informationcollected from making phone calls and through fixing appointments with the customers.

2.    Secondary Data:

The secondary Information is collected from brochures, business world magazines, advertisements in television.

Sample size:

–    The sample size of MBA Final Year Project Student Report and Documentation on Marketing Techniques of Ing Vysya Life Insurance Hyderabad is around 100 persons.

Random sampling:

Random sampling is a sampling technique where we select a group of subjects (a sample) for study from a larger group (a population). Each individual is chosen entirely by chance and each member of the population has a known, but possibly non-equal, chance of being included in the sample.

SUMMARY AND CONCLUSIONS:

– the study of my overall data relates with the different techniques,methods,plans which are mainly benefit to the policy holders. As my overall study gives a brief explanation of the various plans followed by the ING vysya life insurance. My study mainly summarizes about the various marketing techniques used by the ING vysya life insurance to attarct the new type of customers where the competition prevails in the market.
At last I briefly conclude that ING has very much potential abilities to prevail in the market.

SUGGESTIONS:

1.    As more people are inclined towards taking ing vysya policy, the market share should be captured by offering them  more value initially.
2.    Customers are more interested in posthumous benefits the procedures and settlements in cases of eventualities should be as simple as possible, even door delivery of the settlement cheques can be thought of if viable.
3.    Health and pharma sectors has got maximum opportunities so tie up with corporate hospitals can be throught of.
4.    Homework is to be done in “freedom plan” and it should be made more attractive.
5.    ING Vysya should come up with new “Wealth Plans” in line with copetitors as it got more takers in the market.
6.    Child protection plan is not upto the mark so the policy is to be improved and should be made more attractive.

Download A Project Report on Marketing Techniques of Ing Vysya Life Insurance Hyderabad.

A Project Report On Country of Origin Power of Image

In this A Project Report On Country of Origin Power of Image the effect of COO on consumer buying behavior is studied. A sample size of 75 is selected from people who frequently buy branded products. The sample were administered a questionnaire related to brands and their COO.

Based on the responses obtained from the sample group, its found that, the effect of COO is having varied effect on the consumer buying behaviour. 72 brands were studied to understand the COO effect. Based on the responses the brands are categorized into four categories with varying COO awareness on consumer buying behaviour.

A-Project-Report-On-Country-of-Origin-Power-of-ImageIn this project study is conducted on the image of brands/ products from developing countries and the consumer behaviour related to the same. Study is conducted on the willingness of the consumers to buy products from less-developed countries with respect developed countries. Study is also conducted on the effect of price-elasticity of non-durable and durable goods on the products from less developed countries

CONCLUSION

•    Japan has a very good COO image when it comes to manufacture of electronic products.
•    France has a very good COO image when it comes to manufacture of perfume.
•    Germany and Japan has a very good COO image when it comes to manufacture of cars.
•    China and France has a very good COO image when it comes to manufacture of leather bags – fashion accessories…
•    Japan has a very good COO image when it comes to manufacture of electronic products. Even when a product is branded, the COO plays a role in successful adoption of the product by the consumer.
•    American, Japanese and South Korean brands have high awareness of COO in the consumers.
•    COO awareness in the area of engineering products is high.
•    Consumers still attach importance to the country where a product is manufactured
•    The information of COO is still available and accessible to consumers through media and word of mouth
•    To some extent brand image tend to blur origin labeling information
•    Consumers are less willing to buy products from less-developed countries than from developed countries, but as the price of products from less-developed countries decreases, consumers will increase their willingness to buy those products.
•    Consumers’ demand for non-durable goods from a less-developed country is more price elastic than for durable goods from the same country of origin.

Download A Project Report On Country of Origin Power of Image.

Project Report on a Case Study on Port Folio Management

This is to certify that the project work entitled “A Case Study on Portfolio Management” with reference to Inter-Connected Stock Exchange of India Limited [ISE]; Hyderabad has been carried out by Krishna under my guidance in partial fulfillment of the Requirements for the award of  Master of Business Administration.

Contents:

1.     Company Profile

2.     Introduction

3.     Portfolio Analysis

4.     Analysis & Interpretation

5.     Calculation Of Average Return Of Companies

6.     Calculation Of Portfolio Risk

7.     Calculation Of Portfolio Weights

8.     Conclusion

9.    Bibliography

Objectives Of The Company:

1.     Create a single integrated national level solution with access to multiple markets for providing high cost-effective service to millions of investors across the country.

2.     Optimally utilize the existing infrastructure and other resources of participating Stock Exchanges, which are under-utilized now.

3.     Provide a level playing field to small Traders and Dealers by offering an opportunity to participate in a national markets having investment-oriented business.

4.     Reduce transaction cost.

5.     Provide clearing and settlement facilities to the Traders and Dealers across the Country at their doorstep in a decentralized mode.

6.     Spread demat trading across the country

OBJECTIVES OF THE STUDY:

The objectives of the study are as follows:

– To study the investment pattern and its related risks & returns.

– To find out optimal portfolio, which gave optimal return at a minimize risk to the investor.

– To see whether the portfolio risk is less than individual risk on whose basis the portfolios are constituted.

– To see whether the selected portfolios is yielding a satisfactory and constant return to the investor.

– To understand, analyze and select the best portfolio.

SCOPE OF STUDY:

          This study covers the Markowitz model.  The study covers the calculation of correlations between the different securities in order to find out at what percentage funds should be invested among the companies in the portfolio. Also the study includes the calculation of individual Standard Deviation of securities and ends at the calculation of weights of individual securities involved in the portfolio.  These percentages help in allocating the funds available for investment based on risky portfolios.

For any investment the factors to be considered are the return on the investment and the risk associated with that investment.

   Diversification in the investment into different assets can reduce the risk. There fore by following modern portfolio theorem, risk can be reduced for a required return.

Download MBA Final Year Project Report on a Case Study on Port Folio Management.

Communication Skills Lab of the B.Tech Course 15 Presentations

These are the following 15 English Lab Presentations attached for B Tech First Year Students to submit their Project Report on A Study on Communication Skills

Download B Tech First Year English Language Project

Download PROJECT  WORK A study on Communication skills

Download Communication Skills Lab of the B.Tech course

Download COMMON ERRORS in English Presentation

Download COMMUNICATION SKILLS B tech First Year Lab Report

Download EFFECTIVE INTERVIEW SKILLS Presentation

Download ACTIVE LISTENING & Efficient Reading

Download LISTENING SKILLS Presentation

Download A Study on Communication Skills Presentation

Download Better Public Speaking and Presentation

Download Inter-Personal Communication Skills

Download Intra-Personal Communication Skills

Download Vocabulary Skills Presentation

Download Writing Skills Presentation

Download Non Verbal Communication Skills.

Improve Your English Communication Skills Seminar

Because of this English lab I had learnt lot of things such as to give power point presentations, just a minute (i.e speaking about any object with in a minute),phonetics group discussions and corporate style of walking ,dressing . I had learnt excellent communication skills .In communication skills  I had learnt to avoid jargon’s & many more from this lab.

Improve Your English Communication Skills Seminar:

ELC’S lab  has helped us in making myself perfect in every task that I perform and how to tackle the situations.
–    I have learned public speaking to over come MY stage fear and,
–    How to give presentations and about communication skills and debates which are very useful to hold my self perfect while interacting.
–    I have learned how to be self confident.
–    It helped me in every aspect, In each term without sticking on to a particular situation holding all the subjects.
–    It exposed myself very confident and I have learned good vocabulary and personality development,body language
–    The lab sessions are very useful and important to each and every professional student to see her/himself very successful in their career with flying colors.

In general task first we learn about phonetics.this phonetics contains vowels,dipthongs and consonants this help us in making our English fluent.in this we can also learn about pronunciation.

Coming to next we ve done oral representation probably that helps us how to represent yourself.by this we also come through our weaknesses in representation and try to over commit.

The third one is power point presentation the topics were given to us which i done better which is useful for our future for some official representation by this we can improve our vocabulary,speaking skills and much more.

And the last but not least is debate it is an excellent activity for language which is used to provide meaningful,listening,speaking and writing practice debate is also highly effictive for developing argument skills.

Download Improve Your English Communication Skills Seminar.

English Language Communication Skills Lab For JNTU Btech Students

English Language Communication Skills Lab For JNTU Btech Students is the place where we learnt many things regarding the English language such as phonetics, group discussions, debates, just a minute (jam), phone skills and also communication skills like speaking skills, learning skills and also the writing skills and also vocabulary.
              I forgot the stage fear  after entering into the English lab and participated in many activities and given the seminars in the lab.we had the joint sessions and we played debates,jam sessions.I should thankful to my mam for giving me such an opportunity to participate in language lab and telling us many things about the subject.
                       These are useful in many ways like interviews and in seminars. Now-a-days English language plays a vital role in our routine life. Where ever we go we can communicate in English and we also find every one speaking in English now-a-days.so learning English is very useful for us in many ways.
                               By giving the work like this project works we can improve our thinking power and this is also a useful thing for us which helps in improving our knowledge more. And this also improves our communication skills which is very important in these days. A person with good communication skill can achieve many things in life as he can communicate with every one in a good manner which impresses the person listening to him, and this makes a great impact on the person’s life.
                              We can present our talent with good presentation skills .we can reach our goals with a good presentation skills. Good presentation skills show our way of approach in presenting or skills.

Download English Language Communication Skills Lab For JNTU Btech Students.

JNTU B Tech English Lab on Communication Skills

We used to go our JNTU B Tech English Lab on Communication Skills informal with a tie around our neck which we lift very uncomfortable at the beginning but later it helped to include the qualities of a professional in us. The communication lab helped us to learn oral skills by producing software in the system which contained listening skills, public speakers, phonetics, group discussion etc……. later we cure divided in to gropes and conducted different types of programs  which brought no let what we learnt in the lab the ability of a student.
Every one of as gave a presentation on different topics with the help of slides, posters etc …which helped kill the stage phobia in us. It helped as to learn how to deliver speech in public and to gain the attention of the audience we were given different tips to speech in public and to gain the attention of the audience we were given different tips make our speech more effective like our dressing posture, content, pallets of tone, etc…
One of the actively in our communication lab which made of use involve in topic presentation with the help of slides, postures, etc.….. every one of were called on to the dais and we introduced ourselves and gave presentation and they corrected us where we have gone wrong with this activity we learnt a lot content. Of a topic and the style of delivering it which boosted our confidence.

Communication Skills:

    While studying my engineering course, it’s very necessary for me to be confident and much communicative, during lab sessions I learned to be confident to speak in front of many people.
                 After attending ELCS lab  My language, pronunciation and fluency in speaking also improved a lot. I got to know how to present my self in an interview, how to organize data how to impress the public by my speeches and moreover I got control my body language. I feel that getting such an opportunity to learn communication skills is luck for me.  

Download JNTU B Tech English Lab on Communication Skills.