Category: MBA Dissertations

MBA Dissertation Topic list provided here consists of project reports for ms mba students. Students can use these projects as reference for dissertation projects.

Posted on

A Study on the Impact of TQM Practices with reference to IT Sector

The present study was undertaken with the objective of getting insight into the importance and the effect of quality management in an organization. The study aims to analyze the need for managing quality across various functions of the organization. The study is done at Hyderabad in IT organizations with the employees as the respondents of the study. The sampling technique used was convenience sampling. The respondents were asked to fill out the questionnaires and thus the primary data is collected. Secondary data was collected from various sources like books, survey reports, the web, etc. The study is based on the hypothesis that the organization does not manage quality well.

From the study, it was found that the organization implements total quality management and is thus able to manage well the quality of all the processes. Further, it was found that the employees are not much aware of the TQM in their organization. However, the employees feel that the rules and policies in the organization are not comfortable and it does not support individual efforts.

It is suggested to the organization that the employees should be clearly informed of the quality management system in the organization. The employees should be actively involved in the quality circles and each employee should be communicated with the quality circle meetings, their agenda, etc. Further, the organization should revise its rules and policies in order to make the employees comfortable at work and regular feedback should be taken in order to maintain the whole system effectively

Need for the Study:

Employees are encouraged to innovate TQM links remuneration to customer satisfaction metrics. This study helps the importance of Quality circles and their impact on employee’s productivity which in turn help the organization to achieve its goals.

OBJECTIVES of the study:

  1. To find the degree of TQM implemented in the IT Companies in Hyderabad
  2. To study the level of commitment of employees towards their work in IT Companies in Hyderabad
  3. To analyze the techniques used for maintaining quality in IT Companies in Hyderabad
  4. To study the opinions of employees towards quality management of IT Companies in Hyderabad
  5. To study the impact of TQM on employee performance in IT Companies.

HYPOTHESIS: 

Hypotheses Testing: 

Hypothesis 1:

Null hypothesis: The organization does not manage quality well.

Alternative Hypothesis: The organization manages quality well. 

Hypothesis 2:

Null hypothesis: There is a relationship between quality and employee productivity.

Alternative Hypothesis: There is a relationship between quality and employee productivity.

Research Methodology:

Scope of the Study:

The study focuses on the effective use of TQM in IT Companies. The study is confined to certain factors which are described in quality management in an organization. The study explains the employee efficiency of working and it determines the employee abilities to their work. By benchmarking the performance and setting quality standards when dealing with clients of the companies. 

Research Design: The research design that was used in this research is partly exploratory (secondary data) and partly descriptive (primary Data) in nature.

  • Sampling Procedure: The Employees were randomly selected from the IT Companies.
  • Sample units: Employees of IT Companies having branches in Hyderabad form part of 100 sampling units. The Major five IT Companies taken for the study were as follows:
  1. TCS
  2. Accenture
  3. Infosys
  4. Tech Mahindra
  5. WIPRO
  • Sample size: The sample size of about 100 employees was taken for the Study and divided equally among IT Companies i.e 20 employees each from among five companies (20*5)
  • Data Collection:

Data were collected from employees from different departments in an Organization.

  • Primary Data:

The primary data was collected through a questionnaire. About 100 employees would be taken from four selected IT Companies for the Study.

  • Secondary Data:

The secondary data was collected from HR journals, magazines, textbooks on Management, websites, and other publications.

  • Data analysis
  • A statistical tool such as Cross tabulation, charts, graphs, percentages, and other suitable tools may be used to analyze the collected Data.

Period of the study:  about 45 days

 LIMITATIONS OF THE STUDY:

The following are the Limitations of the Study.

  1. The period of the study is limited to 45 days approximately
  2. As the data was collected during the working hours of the employees, they may not respond promptly.
  3. This research was limited to about 100 Employees of Selected IT Companies in Hyderabad.
  4. The Data collected may become outdated in the future as new TQM practices may be implemented in the future.

CONCLUSION

The project report on Total Quality Management was undertaken with the objective of getting an insight into the importance and the effect of quality management in an organization. The study aims to analyze the need for managing quality across various functions of the organization. The present study focuses on understanding the degree of TQM implemented and the techniques used for maintaining it in the organization. The study aims to find out the opinion of the employees towards quality management in their organization.

The study is done at Hyderabad in IT organizations with the employees as the respondents of the study. The sampling technique used was convenience sampling. The respondents were asked to fill out the questionnaires and thus the primary data is collected.

From the study, it was found that the organization implements total quality management and is thus able to manage well the quality of all the processes. Further, it was found that the employees are not much aware of the TQM in their organization. However, the employees feel that the rules and policies in the organization are not comfortable and it does not support individual efforts.

It is suggested to the organization that the employees should be clearly informed of the quality management system in the organization. The employees should be actively involved in the quality circles and each employee should be communicated with the quality circle meetings, their agenda, etc. Further, the organization should revise its rules and policies in order to make the employees comfortable at work and regular feedback should be taken in order to maintain the whole system effectively.

Posted on

A study on Online Digital Operations with reference to Engineering Colleges Libraries at Hyderabad

RATIONALE OF THE STUDY:

The present study is undertaken with the objective of knowing the digital resources available in Engineering Colleges and its impact on Students learning Methods. The study aims to analyze the need for managing quality education through the use of modern technology in the field of Library science and making Technical education more effective through access to the digital knowledge tools.

OBJECTIVES OF THE STUDY:

  • To Study the scope of Digital Knowledge resources in Engineering College libraries at Hyderabad.
  • To study the use of different Knowledge resources available to the students in Engineering College libraries at Hyderabad.
  • To find out the problems faced by students in accessing and sharing of knowledge.
  • To recommend suitable measures to improve the Knowledge resources by Engineering Colleges.

SCOPE OF THE STUDY

The Scope of the Study is limited to Selected Engineering students to find out the available digital resources and its impact on student learning. 

RESEARCH METHODOLOGY

 RESEARCH DESIGN:

  1. Exploratory Research: This Research will be helpful in Collecting Secondary Data.
  2. Descriptive Research: This Research will be undertaken by collecting primary data using Questionnaire and interviewing Engineering Students from selected Colleges in Hyderabad.

 SAMPLING DESIGN:

Sampling Frame: The sample frame will be taken from among the List of Engineering Colleges located in Hyderabad.

Sampling technique: Convenience sampling

Sample size: 100

Sampling Units: Students from top Engineering Colleges in Hyderabad will form part of Sampling Units. A sample of 100 students from the following Engineering colleges form the Sampling units

  • University College of Engineering, Osmania University (UCE),
  • TKR Engineering College(TKREC)
  • Chaitanya Bharthi Institute of Technology(CBIT)
  • Vasavi College of Engineering and Technology(VCET)
  • Mahatma Gandhi Institute of Technology (MGIT)
  • CSE department, JNTUH.

 DATA COLLECTION:

Primary data: Data to be collected using Questionnaire from among the Top Six Engineering Colleges in Hyderabad.

Secondary data: Data from journals, magazines, books, Newspaper articles, and the internet may form part of the secondary data.

Data Analysis Tools: Charts, graphs, and Tables will be used for analysis.

LIMITATIONS OF THE STUDY:

  • This study is limited to 100 samples from engineering students at Hyderabad.
  • The Study is conducted in Hyderabad city only
  • The study will be limited to a period of 40-50 days approximately.
  • The opinions of the respondents may change over a period of time.

DIRECTIONS FOR FURTHER RESEARCH:

The present study will be a torch bearer for upcoming research students, academicians, and Colleges because nowadays most of the top Engineering colleges are well equipped with digital resources and are playing important role in students learning with e-journals, websites, e-books, and open files.  To Engineering Students, the benefits of these developments are enormous. However, the intensity of our knowledge requirements, and the volume of information potentially available, demand still better ways of organizing and managing library information.

Posted on

A Study on Capital Asset Pricing Model (CAPM) with reference to selected Banking Stocks traded at BSE

 Project synopsis

RATIONALE OF THE STUDY:

The Study on the capital asset pricing model in equity shares of banking companies will be undertaken with the objective of getting an insight into the concept of investments, market risk, security market line, undervalued and overvalued stocks, the risks, and the returns. The study aims to determine the market risk involved in the investments and the factors affecting the market risk and to determine the required rate of returns. The other objectives of the study are to observe the security market line and the degree of volatility of the Banking industry and undervalued and overvalued stocks.

OBJECTIVES OF THE STUDY: 

  • To observe the risk-free rate and evaluate the relationship between risk and return involved in equity share prices of the banking industry.
  • To observe the significant risk of shares (market risk or systematic risk).
  • To observe the relationship between the security market line and the capital market line
  • To develop the inputs required for applying the capital asset pricing model.
  • To produce a benchmark for evaluating various investments and finding out whether the stocks are under or overvalued. 

RESEARCH METHODOLOGY

Method of data collection:

 The Historical data of share prices for the period of one year will be collected from the BSE index for the study.

Source of data

Secondary data will be collected from respective websites like Bseindia.com, Moneycontrol.com, and other financial Journals. 

Period of the study

The study will be done for a period of 30-40 days.

Data analysis tools:

Appropriate data tools like Beta, Mean, and Standard deviation will be used.  

LIMITATIONS OF THE STUDY

  • The study will be based on secondary data only.
  • The study will be limited to banking stocks only
  • The time for the project is limited to 30-40 days

SCOPE FOR FURTHER RESEARCH:

The study covers information related to the equities share of the banking sector. It also covers the systematic risk and unsystematic risks of banking companies. The study is confined to only one Sector i.e., the banking industry, and the entire study is based on their Stock prices for a period of the last two years. The present study gives an insight into this issue by analyzing the capital asset pricing model Analysis in Equity share prices of the Banking industry.

Posted on

A Study on Consumer buying behaviour with reference to Amazon.in

RATIONALE OF THE STUDY: 

  • To study the consumer buying experience at Amazon.in in Hyderabad.
  • To identify opportunities and the interest of the buyers towards online retailing transactions at Amazon.in
  • To understand the offers and discounts provided by Amazon.in
  • To study the problems and dissatisfaction that may be experienced by the customers Amazon.in.

OBJECTIVES OF THE STUDY:

1. To study the consumer buying behaviour towards Amazon.in in Hyderabad

2. To know the factors that influences the Consumers to do purchasing from Amazon.in.

3. To find out the problems faced by young consumers in buying online retail products from Amazon.in.

4. To come out with suitable suggestions towards making online purchases at Amazon.in.

SCOPE OF THE STUDY:

The scope of the study is limited to the buying behaviour of consumers at Hyderabad who do online shopping from Amazon.in. The Main reason of the present study is to find out the online retailing experience of the consumers and their attitude and satisfaction levels. The study also focuses on factors that influence in doing online shopping at Amazon.in and the problems faced by them during placing the order and receiving the product.

RESEARCH METHODOLOGY:

a) RESEARCH DESIGN:

Both Descriptive and exploratory research will be used for this project study. The research of this study involves in both field survey& literature survey, to identify the scope & potential marketing challenges of purchasing from Amazon.in.

Nature of the Data: Primary & secondary data will be used in this project study

Primary data: The descriptive research will be conducted by using primary data which will be collected through the personal interviews using questionnaire as a data collection tool, to identify the scope of retail ecommerce business in India. The primary data is accurate & highly reliable in nature.

Field Study: Field study will be used to collect the primary data from the sample trough the interviews by using questionnaire as data collection tool.

Secondary data: The exploratory research will be conducted by using secondary data which will be collected from various published sources such as retail and e-commerce Journals such as International journal of electronic commerce, Indian Journal of retailing, Indian Journal of Marketing, E commerce magazines, Business Magazines Text books on Retail Management, E-commerce and websites on online retailing and Amazon.in.

b) SAMPLING DESIGN:

Sampling Frame: The Sampling frame will be taken from the population residing in urban Areas in Hyderabad.

Sample Size: The study will be conducted on a sample of 100 Consumers who are frequent buyers from Amazon.in from Hyderabad city.

Sample units: The sample units will be taken from among the 100 consumers residing in selected areas in Hyderabad. The Consumers who are making their online purchases from Amazon.in may be considered for the study.

Sampling Method: This study will be undertaken by using Convenience and Area sampling.

Data Analysis: Charts, tables and percentage analysis will be used for the study.

LIMITATIONS OF THE STUDY: 

  • The primary data will be collected only from online buyers. 
  • The survey will be conducted in only in Hyderabad city only. 
  • The data will be collected only from the urban consumers, who might be aware of the process of online transactions & have their own bank accounts.
  • The views and opinions of the respondents may change over the period of time.

DIRECTION FOR FURTHER RESEARCH: At present there is a lot of demand for online purchasing. The present study will focus on the purchasing behaviour towards Amazon.in and finding out suitable solutions to make purchasing more interesting and will be a torch bearer for future researchers and online retailing companies can benefit from such survey.

Focusing on the post-purchase experience is the next frontier for online retailers. Now, retailers are extending the customer hand-holding postpurchase with beautiful branded interfaces, delivery visibility, and personalized content. By streamlining customers’ paths to purchase and bringing them back directly into the loyalty loop, brands can convert one-time shoppers into lifelong brand advocates.

Posted on

Employee Job Satisfaction A Study at ICICI Prudential Life Insurance Co Ltd

OBJECTIVES

The main objective of this Employee Job Satisfaction A Study MBA HR Project at ICICI Prudential Life Insurance Co Ltd is to describe the various expectations that determine the satisfaction level of employee.

To identify the factors concerning employee job satisfaction and to analyze and interpret the collected data.

LIMITATIONS

  1. Due to the constraint of time and resources, the study was conducted in ICICI Prudential Life Insurance Co. Ltd and the results of the study cannot be generalized.
  2. The accuracy of the analysis and conclusion drawn entirely depends upon the reliability of the information provided by the employees.
  3. Sincere efforts were made to cover maximum departments of the employees, but the study may not fully reflect the entire opinion of the employees.
  4. In the fast moving/changing employee’s behavior, many new and better things may emerge in the near future, which cannot be a safeguard in this report.
  5. Confidential matters restricted to an in-depth study.

FINDINGS

  • 78% of employees are receiving regular job performance feedback in the organization, remaining 22% of employees specified that the organization needs to take regular job performance feedback.
  • 80% of the employees said that they are satisfied with the employee welfare programmes
  • 80% of employees felt that they are treated fairly by the superiors as well as by the organization members
  • 74% of respondents satisfied with the employee policies at the company remaining 6% are neutral and 20% of respondents are dissatisfied.
  • 62% of respondents are satisfied with the salary structure, 18% of respondents are extremely satisfied, 7% of the respondents are neutral, 13% of the respondents are dissatisfied that the company offers a salary structure.
  • 50% of respondents said good about the safety and health standard of the company.
  • 55% of respondents are giving very important towards the recognition and 35% of respondents are giving importance remaining 10% respondents are neutral towards the recognition.
  • 20% of the respondents are highly satisfied with their position in the company and 30% of respondents are satisfied 10% are neither or nor 40% of respondents are dissatisfied with their position.
  • 62% of the respondents satisfied with the vision & values of management, 18% of the respondents are highly satisfied.
  • 28% of the respondents felt relaxed, 58% are felt normal, and remaining 14% of the respondents felt the work is burdened for them.
  • 80% of respondents give more importance to training & development provided by the company,10% are neutral, 10% of respondents have not given importance.
  • 72% of the respondents have expressed satisfaction towards existing career plan & growth opportunities in ICICI Prudential Life Insurance.
  • 65% of employees are receiving cooperation from all other departments remaining 35% of employees are not receiving cooperation from all other departments.
  • 40% of respondents are satisfied with the company’s quality management system.
  • 71% of the respondents are satisfied with the reward system which is provided by the company.
  • 80% of the employees agree the organization environment is suitable for developing their self-esteem
  • 63% of respondents are satisfied with the appraisal system of the company, 27% of respondents are dissatisfied, 10% of respondents are neutral.
  • 65% of respondents felt duty timings schedule is convenient remaining 35% of respondents felt duty timings schedule is inconvenient.

SUGGESTIONS

  • The organization should try to maintain the same level of satisfaction among employees through better recognition & reward system mechanism.
  • The organization may further try to create a healthy competitive environment through its Programs like employee meeting.
  • An organization may go for facilitating the security for the employees and create awareness about the safety measures provided by the company.
  • For improving the employee’s problem-solving abilities company HR Manager has to take training sessions through the Case study Methods.
  • The company has to provide some better packages like Target achieve incentives, Cash Awards.
    The company has to give the salaries through their performances and provide better positions to best workers.
  • Mainly company has to decentralize the authority to make decisions for better growth and Provide all above-mentioned benefits to the employees.
Posted on

Marketing plan to expand services in a private hospital and to be the provider of choice in the region

Marketing plan to expand services in a private hospital and to be the provider of choice in the region.-Analytical Business report Format-5000 words excluding references.

The assignment is to construct an initial marketing plan, in the capacity of a newly created role of a marketing manager in a private healthcare organisation. The marketing manager reports to the director responsible for organisational strategy, who herself has been recently appointed from a private healthcare provider.

The plan will review the current situation for the organisation, with special regard for the provider role the organisation plays and then specify the services that will be included in the scope of the marketing plan for submission to the board. The organisation has current deficit and you have been tasked to generate additional income for the organisation, meanwhile other parts of the organisation are managing to cost cutting exercises.

Your challenge is to produce an initial marketing plan for a range of services you have defined.

It should include:

1. Executive summary
2. Background
2.1. Summary of preconditions and assumptions.
2.2 Defined objectives
2.3 Defined budget
2.4 Past performance against plan
2.5 Resource allocation cascade
3. Analysis
3.1. Corporate vision, corporate strategy
3.2. Internal market research
3.3. SWOT analysis
3.4. External market research
3.4.1. Demography
3.4.2 Target market and target customer
3.4.3 Customer segmentation
3.4.4. Reasons for diversion of referrals to other providers
3.4.5. External market competition
3.4.6. Risk analysis for the option of NOT introducing promotion to the expansion of services
3.5. Analytical Tools
3.5.1. STEEPLE
3.5.2. Analysis using Boston matrix (Boston consulting group)
3.6. Growth Strategy
3.7. Resource allocation cascade for the marketing
3.8. Performance analysis
3.9. Forecasting
3.10. Return On Investments
3.11. Risks
3.12. Contingencies
4. Marketing strategy
4.1. Major programmes
4.2. Measures of success
5. Conclusions-marketing execution / call to action.
6. References

Posted on

Online Trading MBA Project

Subject of the Project:

This Online Trading MBA Finance project is about the latest trend in trading through online networking that is taking the business world by storm. Online trading networking or simply put ‘networking on the net’ is fast becoming the easiest, fastest, very focused and a most effective means of growing your chain of contract to help you climb the success ladder of investment faster than any other route can take you.

Scope:

This Online Trading project study covers the different genres of networking, be they the traditional trading through online or more relaxed.

Methodology:

This Online Trading project provides a clear objective insight into the phenomenon of online trading. This project has been a primary data based project right since it conception. Besides a minuscule number of statistics and research data which was found on research online, all the inferences and conclusions have been made on the basis of real time usage of networking websites by people through extensive surveys and research done for users of icicidirect.com and sharekhan.com.

Objective:

The objective of this Online Trading project is to bring in to focus the most innovative upcoming technology trading or investing. So that more and more people are connected each and every day as the world comes closer in a closely knit networking.

Posted on

Analysis of the International Fashion Retail Brand

Executive Summary:

This content of this presentation consists of analysis of the International fashion retail brand. This paper mainly focuses on the operational strategy technologies which are being adopted by fashion retail brand which makes them stay far ahead from competitors. The study was carried out on supply chain management and logistics management strategies of fashion retail brand. How could they meet the challenges and market demands parallel to capturing new markets like opening one stare every day across the globe on an average and around 500 stores in a year. The corporate governance policy, the technology, the manufacturing, Research and development concepts which are contributing to their business growth. How they are striving to make their product to be proffered by customers. The Standard operating procedures, the product positioning, Innovation, Quality, pricing, the work scheduling, new trends, the people and the processes were analyzed to understand the success stories and challenges and the gaps. There were few gaps which were Identified and the recommendations were given in technical aspects analysis.

The fashion retail brand is an flagship brand of Inditex incorporated in 1975 in Spain. The fashion retail brand is has its presence in 88 countries with 6500 Stores. The fashion retail brand is growing in such a phase of opening one store every day and an average of 500 stores in a year. The main business objective of fashion retail brand is “ Link customer demand to Manufacturing and link Manufacturing to Distribution. The Main range of fashion retail brand are Men’s, Women’s and Kid’s fashions.

The fashion retail brand has got its Global Head Quarters at Arteixo which is beside La Coruna the same is the head Quarters for fashion retail brand Home which are two brands out of eight Inditex brands. Apart from these fashion retail brand has Head quarters based on states and countries. The fashion retail brand has got Manufacturing setup here and half of their production is being done here. Apart from fashion retail brand has got own manufacturing in Portugal, Moracco and turkey. The fashion retail brand has also out sourced productions at China, Bangladesh, Vietnam, Brazil etc and there are few manufacturing units which are outsources with in the limits of the corporate offices. The turn around time for product to reach from manufacturing to retail is two to three weeks.

The core Team of fashion retail brand consists of Designers, Sourcing Specialists and the Product Development Specialists. The major designs will be released twice in a year by names Fall/Winter and Spring/Summer. Dozens of designs will be created every day and hardly the finest one third will go for production. The turn around time for availability of approved design in store is 15 days. Right from Idea, design, approval, manufacturing and the making the product available at store is 15 days and this is the key for fashion retail brand to make their product ahead and away from competition and competitors. The sourcing specialists across the locations source for best vendor to manufacture and make product available at stores with in TAT.

The other major aspect of fashion retail brand in its product promotion is participation in fashion weeks and events conducted in Paris, Spain, New York, London and Milan. Apart from these TV Ads, Online Marketing, Digital Marketing, university campaigns etc are other promotional activities which are being done by fashion retail brand . In all these the linking of product design to store is the point to be noted. The new product which is developed will be made available at high end and high revenue stores as sample sale and based on the product movement the bulk production will flow and the product will be made available across all stores. The reason behind 1% failure rate compared to 10% failure rate of competitors at fashion retail brand is the trail basis production and sale. The Data from Store Manger, the Data from soft ware etc will be thoroughly analyzed on repeated order patterns, stock dumping, fast moving and slow moving etc is helping fashion retail brand to focus and control the flow. There is a separate team working on this.

The Quality of the product which is keeping fashion retail brand ahead from competitors and the key contributor in this is fabric. More than half of the fabric is being purchased form their purchase offices situated at Barcelona and Hongkong. Recently they have started procuring material from other locations like china etc as well. The major production will be happening at Global Head Quarters and they have tie up with 450 work shops which consists of Man power ranging from 20 – 100 employees in Galicia and Portugal and the cloths will be sent to them for sewing and cutting for final finishing and from them they will come to Main unit again from here the labeling and packing will be done and through trucks etc the products will be sent to their retails across the globe.

The fashion retail brand products will be delivered in less than three weeks where as compared to other competitors who are taking 3 months for design and another three months for manufacturing. The manufacturing of fashion retail brand is highly automated and they are following Just in Time and six Sigma strategies. There is Turn around Time and dead lines even for out sourced vendors as they have more than 200 vendors. The fashion retail brand is mainly focusing on eco friendly manufacturing, the toxic free production is their objective and it will save environment. From 2012 the fashion retail brand has taken oath to produce complete non toxic products and it is following the same not only fashion retail brand it has mandated to their out sourced manufacturers to follow the same.

The fashion retail brand has its own centralized distribution channel. The fashion retail brand has 400000 Square Meters facility at Arteixo and smaller facilities in Mexico, Brazil and Argentina. The Arteixo operates in two shifts and all merchandises happens from the central ware house. The facility has got mobile tracking system, automated machines, Bar coded charts which are capable enough to handle 45000 folded garments in an hour. The distribution is being made as per the orders received and they do will analyze the past sales and the demand and then they will decide on lots and the models which need to be distributed to the respective store. The turn around time for delivering the product at stores is 24 – 36 hours for the stores located in European continent and 24 – 48 hours for the stores which are located outside European continent. 75% of the deliveries will be done by their own trucks and vehicles and the 25% of deliveries will be done by the courier companies like KLM and DHL etc.
The organizational structures and the levels and verticals are framed in very professional manner. All the middle level and top level have a common objective which is vision and strategy of fashion retail brand . The Decision making authority, decentralization of power and decision is making fashion retail brand to have Innovation in their every step.

International Scenario: fashion retail brand feels it is viable to export products to its newly operating countries rather than having manufacturing setup at initial stages. They have an option of alternate channel of marketing/sale like franchisee model. They are open to have a strategic tie up with national level brands when they are entering into new markets and new countries.

Posted on

Total Quality Management Implementation in Manufacturing Industry

Total Quality Management is a new mantra in ever organization. It is defined involvement of all the employees in organization towards achieving quality product on a continual improvement basis. The present study was conducted in a cement industry in Hyderabad Viz. Maha Cements, Hyderabad. For collecting the data and input.

One of the quality philosophy is adopted by Toyota Company in Japan, General Motors in USA, Honda company in Japan, Maruti Udyog in India, Tata Steel, TVS Group of companies, Mahindra and Mahindra group of Companies has adopted Total Quality Management principles in their organizations.

There are so many intellectuals working towards the principles of Quality management system. Edward Deming, Shewart, Juran are pioneers for implementing the quality management principles and given number of demonstrations throughout the world for development of quality systems in organization.

The Total Quality Management principles not only applicable to organizations and it can be adopted in service organizations as well. Applo Hospitals, Sun Rise Hospitals, in Hyderabad has adopted Total Quality Management System in their service organizations.

The objectives of the Present Study

  • Understand what total quality management (TQM) and why it is important.
  • Outline the various definitions of quality and project TQM’s viewpoint about Quality
  • Bring out the characteristics features of TQM
  • Give special attention the way TQM has been presented as a model.
  • Making the organization flexible and learning oriented to cope with change
  • Provide confidence to its internal management and other employees that the requirements of quality are being fully filled.
  • Provide confidence to the customer and other stakeholders
  • Improve the quality of its own operations.
  • Achieve, maintain, and continuously improve the quality of products
  • Reduction of the lead times
  • Increase of the flexibility and profitability
  • Early mistake recognition
  • Mistake prevention as a preventive step

Purpose of the Present Study

1. Reduction in wastage: It ensures things are done right and first time ok, so this reduces wastage and defects Quality Assurance. TQM guarantees that all the products and even operations in the org. are of a certain quality standard. This promotes trust to the consumers and also maintains a healthy environment for employees.

2. Customer-base: TQM focuses on the needs of the customers and can be used effectively, to make changes to the existing product design to meet such needs.

3. Failure Analysis: TQM is a statistical tool also. Hence provides a learned person with the faults and failures in various processes. This in turn can be used to make corrective progress.

4. Make Continuous Improvement: This is because changes will enable the organization to develop and explore quality.

5. Managing Supplier Quality

6. Employee empowerment

7. Process improvement:

RESEARCH DESIGN

This research is of EXPLORATORY RESEARCH DESIGN .I will used the questionnaire method for collecting the data.

Data collection: This data is primary data, which I’ll collect with the help of questionnaire.

The secondary data will be collected from company policies, net, Journals etc. The data collected will be analyzed and the same will be interpreted. The compiled data will help me to arrive for conclusion which will help me to give suggestions.

NEED FOR THE STUDY:

1. Reduction in wastage: It ensures things are done right and first time ok, so this reduces wastage and defects
2. Quality Assurance: TQM guarantees that all the products and even operations in the org. are of a certain quality standard. This promotes trust to the consumers and also maintains a healthy environment for employees.
3. Customer-based: TQM focuses on the needs of the customers and can be used effectively, o make changes to the existing product design to meet such needs.
4. Failure Analysis: TQM is a statistical tool also. Hence provides a learned person with the faults and failures in various processes. This in turn can be used to make corrective progress.
5. Make Continuous Improvement
6. Managing Supplier Quality: Company Concepts must extend to company suppliers.
7. Employee empowerment: Increased employee involvement in design and planning.
8. Process improvement

Expected Contribution from the Study

  • Complete Understanding the tools & Techniques of TQM.
  • The TQM Implementation challenges in Indian Manufacturing Industry.
  • Future trends of TQM in Indian Manufacturing Industries.
  • How to coordinate between Men, Machine and Mechanism in effective Implementation of TQM.
  • Contribution of TQM to Indian economy by its Implementation in Industries.
  • Planning, Organizing, Coordinating, Implementing & Controlling TQM.

Limitations of study: Many of the problems associated with quality programs are the result of increased complexity.

  • Employees of the organization may hide the fact.
  • The management did not agree to disclose all the confidential data.
  • Numbers of respondents are very less, so clear conclusion can’t be drawn.
  • It must meet specifications.
  • It must be fit for the use to which it is put by the customer.
  • It is a tool for restructuring is its focus.
  • Initially higher cost of production as more is recognized as rejects.
  • Cost of training personnel.
  • Cost of implementing stages of feedback for employees.

Direction of future research

Spending 45 days in 3 Manufacturing units.

Posted on

Impact of Currency Exchange Rate on the Stock Markets

Introduction

In this chapter a brief overview of the background of the study is given. The readers will also find the research aim, objectives and the research question with which the present research is carried out. Limitations of the study were also given before ending up this chapter with the structure of the dissertation.

Research Background

The relationship between exchange rates and stock markets has received considerable attention by economists. Both exchanges rates and stock prices play an important and influencing role in the development of a country’s economy (Nieh & Lee, 2011).

 

The relationship between exchange rates and stock markets is an important issue to analyze. Foreign investors and domestic companies may suffer a loss or a profit from changes in exchange rates that may affect stock returns or the other way around.

The dynamic relationship between exchange rates and stock markets may be different in the short-run and long-run and it may not be in line with the theory. The purpose of this research is to critically assess the relationship between the exchange rate and the stock market across the world.

Thus for this purpose, interviews and questionnaire surveys will be conducted. Stock market brokers and investors will be consulted for collecting primary data on how the fluctuations in currency exchange rates have impacted on their stock.

Research Aim :

The aim of this research is to critically assess the impact of fluctuations in currency exchange rate on the stock market.

Objectives :

  1. To identify the factors those are responsible for changes in currency exchange.
  2. To examine the positive and negative impact due to changes in currency exchange on stock prices, investors and stock markets.
  3. To assess the possible tools and solutions for managing such impact
  4. To assess the overall impact of fluctuations in currency exchange rates on stock markets.
  5. To recommend investors and stock brokers for better risk management from impact of currency exchange rates.

Rationale of the Study

Stock markets and the currency exchange share an interesting relationship. Both of these can impact on the world economy. This research has been carried out to know the impact of currency on the stock market.

It will also uncover the impact of ups and downs of stock market on the currency value. This research is carried to know the underlying factors that can significantly impact on the currency and stock market individually.

This research is carried out to know the role played by prominent currencies on the world economy and also on the exports and imports. The relationship between the stock market and the currency varies based on the economics status of the country.

This research reveals the varying effect of currencies and stock markets in developed and developing countries. The impact of G3 (US dollar, Euro and Yen) currencies on the world economy is also studied in this research.

Limitations of the Study

This study is simply focused on the relationship between the changes in currency fluctuations and its impact on stock markets. This study only explains the reasons for changes in the currency and stock markets theoretically. Statistical or any related models are not used to prove the varying effect of currency on the stock markets. The primary research is limited to the survey results with investors and stock brokers.

Structure of the Dissertation

The first chapter gives a brief detail about the overview of the research background and research purpose. Research aim, objectives and limitations are also presented here.

The next chapter is the literature review. In this chapter, a review of literature and past studies findings related to the changes in currency rates and its impact on stock markets will be done.

The chapter three is research methodology. All the research methods used and their importance will be mentioned in the Methodology chapter. The research onion given by Saunders et al, will be used in this chapter to present this section.

Chapter four involves presentation of data collected through primary data sources and analyzing its using qualitative and quantitative research methodologies.

In the fifth chapter the findings of the chapter four will be further discussed and are linked and compared with the earlier research findings and literature.

The final chapter of this study is conclusion and recommendations in which based on findings, concluding points will be given. Furthermore, some suggestions would be given to the investors and stock brokers based on findings of this research.

Conclusion

This chapter has given only a brief overview of the research background and its purpose. Only brief introduction is given on the currency rate fluctuations and its impact on stocks. A detail review of literature and past findings will be done in the next chapter.