What types of changes did your company faced when you outsourced your products and services?
For the above question, within the total number of participants from Infosys 25% of the participants stated that their company is facing some internal changes like employee problems and management problems with their outsourcing companies and 25% answered that their company is facing some external changes like problems and changes with shareholders and stakeholders. Finally, 50% of the participants stated that their company is facing both external as well as internal changes.
What type of alliances if any is your global outsourcing company providing you?
For the above question, within the total number of participants from Infosys, 20% of the participants stated that their company is getting mutual shares as benefits from their outsourcing companies and 20% answered that their company is getting global outsourcing shares as benefits, 20% stated their company is getting global standards to the outsourced services as well as employees and finally 40% stated that their company is getting all the above mentioned benefits.
Do you think globalization process has impacted your company outsourcing standards?
For the above question, within the total number of participants from Infosys Company 60% of the participants stated that globalization process has impacted their company, 20% stated their globalization process has not shown any impact on their company and finally 20% stated that they cannot answer to this question.
Why change management process is important in global outsourcing process of Infosys?
For the above question, within the total number of participants from Infosys, 30% of the participants stated that change management process is important to their company to identify the external changes that take placeand other 30% of the participants stated that change management is important to identify the external changes and finally 40% stated that change management is important to identify both external as well as internal changes.
What is the change management activities involved in your company?
For the above question, within the total number of participants from Infosys, 20% of the participants stated that motivating changes is the major change management activity in their company, 30% stated that creating vision of change is the major activity of change management, 20% of them stated that developing political support is the main change management activity, 20% stated that managing transition is the major change management activity of their company and finally 20% of them stated that the sustaining momentum is the major change management activity involved in their company.
What is the current situation of Infosys Company in global market?
For the above question, within the total number of participants from Infosys, 40% stated that their company is having good competitive market in the global market and 30% stated that their company has a high market value, 20% stated both competitive standard as well as a high market value to their company and finally, 10% of them stated that they cannot specify their answer.
Why Infosys Company is facing failures in managing change management process successfully?
For the above question, within the total number of participants from Infosys, 20% stated that their company is facing problems because of lack of appropriate change management plans, 20% answered that their company is facing problems because of a lack of experienced staff in managing the changes, 10% of other participants stated that the problem is a lack of management interest towards the changes and finally 50% of the participants stated that their company is facing problems because of all the above mentioned reasons.
Rather than outsourcing the products and services why cannot yourself expand your business activities into different countries over the world?
For the above question, within the total number of participants from Infosys, 30% stated that their company is still using outsourcing because every market will not give success to the company, 20% of them stated that they cannot predict all the markets, 20% of them stated that they need to manage finances and finally, 30% of the participants stated that their company is still using outsourcing process for all the above reasons.
According to your company views is their relation between change management process and global outsourcing process?
For the above question, within the total number of participants from Infosys, 95% stated that there is a relation between change management process as well as global outsourcing process and 5% of them stated that there is no relation between these two aspects.
Which continent do you prefer more to outsource your company services and why?
For the above question, within the total number of participants from Infosys, 40% stated that their company will prefer the Asian Continent to outsource their products and services, 30% of the other participants answered that their company will prefer Europe and finally, 30% of the participants stated that their company will prefer both Asia as well as Europe Continents to outsource their services.